Privacy & Security

Bk 99com Privacy Policy

Your personal information is a trust placed in us. Here, we openly explain what we do to protect that trust — and why.

Last Updated: January 2026
Language: Bengali
Applies to: All Users

6 Core Principles for Protecting Your Data

At bk 99com, every piece of your information is handled with the utmost care — here's a quick overview of what matters most

SSL Encryption
All your data transfers are protected by 256-bit SSL encryption. No third party can read or intercept your information.
Data Not for Sale
Your personal data is never sold to third parties. We do not share your information with advertisers or any other organization.
Your Control
You can view, correct, or request deletion of your data at any time. Your data belongs to you.
Secure Storage
Your data is stored on internationally certified secure servers. Regular security audits and monitoring are continuously maintained.
Limited Use
Your data is used solely for service delivery, payment processing, and customer support — nothing else.
Transparent Notifications
You will be notified by email in advance of any changes to the Privacy Policy. Nothing is ever hidden.
Section 01

Introduction & Purpose

bk 99comWelcome to -. We believe your personal information is a valuable asset, and protecting it is both our ethical and legal responsibility. This Privacy Policy document explains bk 99com What data is collected about you, why it is collected, how it is used, and how it is kept secure.

By visiting our website, creating an account, or using any of our services, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully. If you have any questions, our support team is always here to help.

This policy was last January 2026Updated at -. You will be notified by email before any significant changes are made.

bk 99com's privacy policy has been drawn up in accordance with international data protection standards (GDPR-inspired principles) and applicable laws of Bangladesh. We believe in full transparency — no hidden clauses or fine-print tricks.

Section 02

What Information We Collect

bk 99com Only the information genuinely needed to provide our services is collected — nothing unnecessary is ever requested. Everything we collect is clearly listed in the table below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID/passport number KYC verification and age confirmation
Contact Information Email address, mobile number OTP, Notifications & Support
Financial Information Mobile wallet number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser Security & Platform Improvement
Usage Data Game history, bet records, session time Service Improvement & Responsible Gaming
Cookie Information Preferences, session tokens User Experience Improvement

We never store your full bank account number or card number. All payment information is kept fully encrypted.

Section 03

How Your Information Is Used

bk 99com Your information is used for specific, legitimate purposes, which are detailed below:

  • For account creation, verification, and management — so you can access our services without interruption.
  • To process deposits, withdrawals, and other financial transactions.
  • To detect and prevent fraud, money laundering, and suspicious activity.
  • To provide customer service and technical support.
  • To meet legal obligations — and comply with regulatory requirements.
  • For responsible gaming monitoring and protective intervention.
  • With your consent, to inform you about relevant promotions and offers.
  • To improve the platform's technology and user experience.

We never use your information for any purpose that has not been disclosed to you. If your data needs to be used for a new purpose, your consent will be obtained beforehand.

Section 04

Data Sharing Policy

bk 99com We do not sell, rent, or share your personal data for commercial purposes. However, in certain specific circumstances, limited sharing may occur:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information strictly necessary to process your transaction — nothing more.
  • Law Enforcement Agencies: Information may be disclosed as required by law in response to a court order or legitimate legal investigation.
  • Security Partners: Anonymised and encrypted data may be used by fraud detection services.
  • Technology service providers: Hosting, server, and infrastructure partners operate under strict confidentiality agreements.

All third-party partners are contractually required to meet our privacy standards. Any breach of contract results in immediate termination of the relationship.

We never share your information with advertisers, marketers, or data brokers — that is a strict policy we do not compromise on.

Section 05

Cookies & Tracking Technology

bk 99com Cookies and similar technologies are used to enhance your experience. Cookies are small text files stored on your device that make your next visit smoother and more seamless.

  • Essential Cookies: For login sessions, security, and core platform functionality — the site cannot operate without these.
  • Functional Cookies: For your language preferences, game settings, and personalized experience.
  • Analytics Cookies: Anonymous data is collected to understand which pages get the most traffic and where issues occur.
  • Security Cookies: Helps detect suspicious logins and unusual account activity.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Section 06

Security Measures

Protecting Your Data bk 99com We apply the highest industry-standard technical and organizational measures. Security is an ongoing commitment for us — not a one-time effort.

  • Sensitive data is stored with 256-bit AES encryption.
  • All data transfers are encrypted via TLS 1.3 protocol.
  • Two-Factor Authentication (2FA) is available.
  • Automated security monitoring and alerts, active 24/7.
  • Regular third-party security audits and penetration testing.
  • Strict data access controls for staff — only authorized personnel with a genuine need can view your information.

In the event of a security breach, affected users will be notified within 72 hours and immediate action will be taken.

Keep in mind, though — keeping your account password confidential and reporting any suspicious activity promptly is also an important part of keeping your account secure.

Section 07

Your Data Rights

bk 99comEvery member of -'s community has specific rights over their personal data. We fully respect those rights:

1
Right to Know
You can find out what information we hold about you.
2
Right to Rectification
You can request correction of any inaccurate or outdated information.
3
Right to Erasure
You can request deletion of your data unless we are required by law to retain it.
4
Right to Portability
You can export your data in a structured format.
5
Right to Object
You can object to your data being used for certain purposes.
6
Right to Withdraw Consent
You can opt out of marketing communications at any time.

To exercise these rights, please contact us support@bk99com.imto reach us. We typically respond within 7 business days.

Section 08

Protection of Minors

bk 99com Strictly for users aged 18 and above. We never knowingly collect data from or provide services to anyone under 18.

  • Age is verified at registration and reconfirmed during the KYC process.
  • Accounts suspected of belonging to a minor are suspended immediately.
  • If an underage account is identified, all associated data is deleted immediately.

If you are aware that a minor is using our platform, please support@bk99com.imPlease notify us at -. We will take immediate action.

Section 09

Data Retention Period

bk 99com Your data is not retained beyond what is necessary. Retention periods vary depending on the type of information:

Data Type Retention Period
Active Account Data For the duration of account activity
Financial Transaction Records Minimum 5 years (legal requirement)
KYC Verification Documents 3 years after account closure
Customer Support Communication 2 Years
Logs & Technical Data 12 months
Marketing Preferences Until opt-out

Once the retention period ends, data is securely and permanently deleted so it cannot be recovered.

Section 10

Privacy Policy Updates

bk 99com This privacy policy may be updated from time to time — due to new technology, legal changes, or service improvements. For any significant changes:

  • A summary of the changes will be sent to your registered email address.
  • A clear notice will be displayed on the site.
  • You will be notified at least 14 days before any changes take effect.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. If you disagree, please contact support before closing your account.

Section 11

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We are committed to responding promptly and effectively.

  • Email: support@bk99com.im
  • Support hours: 24 hours a day, 7 days a week
  • Response time: Typically within 24–48 hours

To submit a formal data protection request (such as data deletion or export), please include the subject in your email "Data Privacy Request" Please include it so our team can route your request to the right department quickly.

Start Responsible Gaming Today

Your data is fully protected at bk 99com. Open an account today and enjoy an exciting gaming experience on a platform you can trust.

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